Unicorn Bookshop (UBL) will meet our obligations under New Zealand Consumer Law.
UBL is not a second hand book exchange.
Our team goes to considerable effort to ensure that all book sales descriptions (especially second hand and old books) are factual, accurate and correct. In the unlikely event that our sales representation is proven to be clearly inaccurate, UBL will accept the books for return and provide a full refund including paying the return freight.
Any requests for return must be made immediately in writing (email), within 24 hours of the item being confirmed as delivered, including despatching the book back to UBL.
All refunds on returned product sold to customers in New Zealand must be processed and paid direct into a New Zealand bank account.
We do not process any refunds back through PayPal to your credit card (except for international refunds).